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 Simply click on a question below to reveal it's answer. |
| How do I host my domain name with my webspace? |
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Once you have purchased a domain name, change your "nameserver" settings with your domain name registry to - Nameserver 1 = NS1.CHILLIBOX.NET |
| How can I login to my control panel (CPanel)? |
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You are sent an email detailing this information when you sign up, including your login and password details. CPanel gives you the power to create new email addresses, read your webmail, add subdomains, add FTP accounts, view several powerful traffic statistic analyzers, install powerful scripts such as shopping carts, guestbooks, chatrooms, discussion forums, and much much more!! Log into your Control Panel by going to http://chillitech.com.au/cpanel - you will then be prompted for your username and password. If you have any problems logging in or with the CPanel functions - please contact online support. |
| How long does it take to set up my account? |
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Accounts are setup within a few hours of you filling out the online signup form. (maximum 24 hours) If for any reason you have not heard from us with 24 hours of filling out the signup form, please contact us. |
| Do I get a tax invoice? |
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Yes - we email all clients with a tax invoice, and you have the option of getting them sent in the post also. |
| What if I need to upgrade or downgrade my account? |
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Simply visit our online support page and request it there. Any additional amounts due will be put onto your next invoice. |
| How can I earn free months of webhosting? |
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By paying for 12 months of hosting at a time you receive a free month, so you get 13 months for the price of 12. We also give you a free month every time you refer another client to our hosting services - simply get them to enter your domain into the referral field when they are signing up. |